Terms of Use

  1. General

1.1: Longfords trading as Longfords Solicitors (the ‘Firm’) is a Partnership. The Firm’s office is at Greengate Business Centre, 2 Greengate Street, Oldham, OL4 1FN.

 

  1. Terms of Website Use

2.1: These terms and conditions (the ‘Terms) set out below will govern your use of this website which can be found at https://www.longfords.net/ (the ‘Website’).

2.2: References on the Website to ‘Longfords’, ‘Longfords Solicitors’, ‘the Firm’, ‘we’, ‘us’ or ‘our’ mean the owners of the Firm. The term ‘Partner’ in relation to the Firm refers to an owner of the Firm.

2.3: The legal information on the Website is to provide users with the Terms upon which they use the Website and to make accessible certain other legal and regulatory information which it is best practice to place in the public domain where it can be easily accessed by clients and other interested third parties. The legal information on the Website should, for clients of the Firm, be read in association with our client care letter and terms of business (the ‘Client Care Documents’) and other documents referred to in the Client Care Documents (such as the conditional fee agreement). The Client Care Documents shall take precedence over any legal notice on the Website in the event that they differ from one another.

2.4: The Website is owned and operated by the Firm. For the purposes of the Terms, the Firm includes any and all of the Firm’s subsidiary undertakings, co-branded businesses and joint ventures which may exist from time to time.

2.5: Use of the Website is governed by the following Terms which were last reviewed in November 2019. The Firm reserves the right, at its discretion, to make changes to any part of the Website or the Terms. Should the Terms be amended, the Firm will not notify you and it is your responsibility to check the Terms every time you use the Website. Specific terms may also apply to the provision of any of the services that we provide via the Website. You should check any specific terms that apply to the services which you use.

2.6: We reserve the right to alter, suspend or discontinue any part of the Website or the services provided through it, including your access to it. Whilst we make every effort to ensure that the information contained within the Website is correct, visitors should be aware that the information may have become out of date and we give no warranty or make any representation regarding the fitness for purpose, continued availability, quality, accuracy or completeness of the content of the Website. Accordingly, the materials on the Website do not give specific legal advice and should not be relied on as doing so. In particular you should be aware that laws and regulations might be different outside England. Your use of the Website does not create a contractual or solicitor-client relationship between you and the Firm. We recommend you contact the advisers who are named in the Website for advice about particular matters. The Firm excludes all liability for any kind of loss or damage that may result to you or a third party in connection with the use, inability to use, or the results of use of the Website.

2.7: Website visitors are permitted to read the contents and to download and store on a temporary basis any of the contents of the Website provided this is for their own personal or non-commercial use. Apart from content specifically made available for download, such as court forms and publications, you may not permanently copy, store or redistribute the contents of the Website in any way. Where we make content available for downloading this is only for your personal use, or for circulation within your business and is not for commercial re-use. You may not set up links from your own websites to the Website without our prior written consent.

2.8: Any links to other websites from the Website are provided for convenience only and the Firm accepts no responsibility or liability in connection with your use or reliance on the content of any linked website. The inclusion of any link does not imply endorsement by the Firm of any linked website or its provider.

2.9: For further information on the use of materials from the Website, or if you experience any problems with the Website, please contact us by sending an email to aa@longfords.net.

 

  1. Copyright and Intellectual Property

3.1: Copyright and other intellectual property rights in the content of the Website, including any of the Firm’s marks, logos and brands, belongs to the Firm or its licensors (who have expressly licensed content to the Firm). All rights, save as expressly granted, are reserved. If you are in doubt whether an item is copyright or a trade mark of the Firm, please contact us for clarification.

 

  1. Disclaimers Relating to Downloads

4.1: The Website may allow users to download certain documents which are also available directly from the original source website and various other websites e.g. court forms.

4.2: To the extent permitted by law, the Firm excludes all liability in contract, tort (including negligence) breach of statutory duty or otherwise for any costs, losses, claims, damages, expenses or proceedings (including special, incidental or consequential loss or damage, loss of profits and wasted management time) incurred or suffered by you arising directly or indirectly in connection with the use of the download facility and the content of any downloaded material including any loss, damage or expense arising from, but not limited to, any defect, error, imperfection, fault, mistake or inaccuracy or copyright with the downloads, their content or associated services or due to any unavailability of part or all of any associated website or associated service.

4.3: The documents available for download are created exclusively by third parties and the Firm excludes all liability for any illegality arising from error, omission, inaccuracy or copyright in such material and takes no responsibility for such material.

4.4: Any downloads are provided solely for your convenience and the Firm does not necessarily endorse the material which can be downloaded and will have no liability to you in respect of the same.

4.5: Downloading documents from the Website should not be used as an alternative to legal advice from a qualified solicitor and using any such documents does not create a solicitor-client relationship between you and the Firm.

4.6: Any material downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

4.7: The Firm cannot guarantee that downloading documents from the Website will be free from error and/or uninterrupted and we shall not be liable for any damages including, but not limited to, indirect or consequential damages, damages for loss of opportunity or chance, or any damages whatsoever arising from use or loss of use, data, or profits, whether in contract, negligence or other tortious action, arising out of, or in connection with the download facility or any associated website.

4.8: Whilst effort has been taken to ensure that any downloads are free from viruses, no warranties are given to that effect and users are responsible for ensuring that they have installed adequate virus checking software. The Firm shall not be liable for any viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of users’ computer hardware. All documents are downloaded at the user’s own discretion and risk and the user shall be solely responsible for any damage to the user’s computer system or loss of data that results from the download of any documents.

4.9: Nothing in the Terms serves to exclude or limit liability for death or personal injury arising from negligence or any liability which is otherwise prohibited from being excluded by law.

 

  1. Financial Services and Insurance Distribution

5.1: Marketing

5.1.1: Where the Website or any other of our promotional literature or materials refer to the provision of financial services by the Firm (such as our ability to help clients arrange after the event legal expenses insurance or title indemnity insurance), such references do not indicate and should not be understood as indicating that the Firm is a person to whom the general prohibition does not apply. The general prohibition against providing financial services which are regulated activities does apply to the Firm and its regulated principals and employees. The Firm is not authorised by the Financial Conduct Authority nor is it exempt from authorisation under sections 38 – 39A of the Financial Services and Markets Act 2000.

5.2: Insurance distribution activity

5.2.1: The Firm is not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance distribution activity in the UK, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The Register can be accessed via the Financial Conduct Authority website.

5.3: Investment transactions

5.3.1: The Firm is not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are regulated by the Solicitors Regulation Authority. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. Nothing we say or do should be construed as an invitation or inducement to engage in investment activities, nor as advice on the investment merits of acquiring or disposing of particular investments.

 

  1. Electronic Commerce (EC) Directive Regulations 2002 and Provision of Services Regulations 2009

 6.1: The following information is provided by us to ensure our compliance with the above regulations:

6.1.1: The Firm is authorised and regulated by the Solicitors Regulation Authority (ID Number: 423192) and as such is bound by the SRA Standards and Regulations which can be viewed at https://www.sra.org.uk/solicitors/standards-regulations/.

6.1.2: The Firm is registered for VAT with the registration number 787192286.

6.1.3: The Firm maintains qualifying Professional Indemnity Insurance, details of which can be provided on request.

6.1.4: The Firm is committed to providing an excellent service and operates an internal complaints procedure that can be made available on request. We are also committed to cooperating fully with the Legal Ombudsman, contact details of which can be found at legalombudsman.org.uk.

 

  1. Severability

7.1: If the Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which the Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from the Terms and the remaining provisions contained within the Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

 

  1. Events Beyond our Control

8.1: The Firm will not be responsible for any breach of the Terms caused by circumstances beyond its reasonable control.

 

  1. Governing Law

9.1: This legal notice and all issues regarding the Website are governed by English law. Access is granted on condition that you accept all of the above and agree to the jurisdiction of the courts of England and Wales to settle matters in relation to the Website.

 

  1. Reports of Misuse

10.1: We take feedback very seriously and are constantly looking for ways to improve the Website. If you have any comments or concerns regarding the information or the Website content generally or would like to report any misuse of the Website, please contact us by sending an email to aa@longfords.net.

 

  1. Email Policy

11.1: The views and opinions expressed in any email from the Firm are those of the author and are not necessarily endorsed by the Firm.

11.2: All information contained in any message or attachments is intended solely for the addressee. It is confidential and may also be legally privileged. If you have received this message in error, please send it back to us, and immediately and permanently delete it. The unauthorised use, disclosure, copying or alteration of this message and/or any attachment is strictly prohibited.

11.3: It is your responsibility to scan for viruses or otherwise check any email and any attachments. All email messages and any attachments are scanned for viruses prior to leaving our network. However, the Firm does not guarantee the security of any message or any attachments and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of any message by a third party.

11.4: We may monitor emails sent to and from our network.

11.5: If you require verification of the content of any email message and/or attachment, or if you have any questions about this policy or our usage of email, please contact us at our offices or by sending an email to aa@longfords.net.

 

 

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What Clients Say

I have been working with them for many years. I’m a commercial landlord and have issues all the time with tenants whether it’s in relation to a dilapidation claim, rent review or the renewal of a lease. I know I can rely on them to give me the most cost-effective advice. My business is my livelihood and I rely on them and have been doing so over the years to tell me what’s right for my business. I always keep going back to them as I feel they always treat me as number one.

Came to Longfords after making several telephone calls and I wanted a document preparing at short notice in respect of some loan facilities. Not only were they able to turn it around within a short period of time, but also at a very competitive price. I couldn’t have asked for more. Would use them again, and have recommended them to my friends and family. I don’t do that lightly!

I have been using Longford’s for many years. Being in the construction trade I have used all sorts of lawyers from big multi partner firms to niche specialist outfits. But Longfords are always my first port of call, especially for site developments/disposals etc.

I know that I can rely on them to get all the paperwork ready for me on time.

I instructed them to act for me in relation to a property purchase. Being a first-time buyer, I was nervous and anxious. However, I was reassured and kept informed throughout. Ash was always available at the end of a telephone line when the documents/ emails got too much for me. To top it all Longfords fees were very competitive and certainly cheaper than some of the online conveyancing quotations that I obtained.

As an accountant, I deal with many lawyers – always difficult to get hold of them. Good thing about Ash is that when he promises to call me back, he always does. I can’t remember the times where I’ve had to speak to him out of hours and he has always been accommodating.

Always going above and beyond the call of duty. We like using them because of the added value they provide; advising us about aspects which we wouldn’t normally consider as part of a deal. On far too many occasions they have saved us from extra expense or headache in the future.

Approachable friendly service, we can rely on them to simply get on with things and keep our best interests at heart.

Top-notch service, have been using them for years. Straightforward simple, clear advice.

Thanks Tahir. You did a great job recovering my losses after my previous solicitor let me down when he didn’t apply to renew my business lease and I ended up paying far more rent than I should have been. I am very happy with the compensation you got for me and now I can concentrate on running my business.

Now that my problem is sorted, I just wanted to say a quick thank you. My partners had been causing so many problems in our business, I thought the only way to resolve matters was to go to court and I was afraid of that because it was going to be so expensive. I am grateful that you understood the problems and came up with an solution which meant everyone walked away reasonably happy. You saved me a lot of headache and money! Thanks.

Thank you, Tahir for helping us with our problem. I am sure we could not have persuaded our neighbour to restore the right-of-way to our property which he blocked without your help. We were very worried but you helped us through it carefully in a way that we were very happy with. I will be sure to contact you again if I need a solicitor.

Thank you so much, Tahir. I’m very pleased with the outcome of my claim after severing a tendon in my finger in my work accident. My company have now accepted that blades are not suitable equipment for the work we were doing and have provided everyone in the company with rotary cutting tools. Also, health and safety has become a lot more important within the company and they now carry out “tool box talks” every month. Thanks again.

I was recommended to Longfords by a friend. They have very professional and understanding staff at this firm. They were very easy to speak to and the information they gave me was clear and jargon free. A pleasure to deal with.

Linda went over and above all our expectations when she acted for us when we bought our house. We felt she became more of a friend than just our solicitor. Fantastic service, thanks.

All good, keep up the good work. You gave me a good friendly service and I will recommend you to my friends.

A big thank you to Linda Taylor from Longfords for dealing with my conveyancing. You were recommended by my mortgage broker and I was very satisfied with your service. You kept me in the loop at all times and took the time to explain anything I didn’t understand with great patience. Linda’s customer service was excellent.

Longfords was recommended to me by a friend and it was really easy to contact them. The service that was provided was above and beyond my expectations. Tahir went out of his way to get my mortgage completed. I would gladly recommend Longfords to anyone.

I just want to say thank you for helping me get compensation for me and my family from the criminal injuries compensation authority. I didn’t even know that we could make a claim until you told me that I could when you were helping me with the purchase of my house. You were very sympathetic and caring towards us in what was a very difficult time. You made sure that we got the maximum we were entitled to after advising us to reject the first offer and I could not be happier with the service you gave me.

I contacted Longfords after coming across their website when my son was injured in a road traffic accident. They contacted me straight away and explained how they could help my son get compensation in a very easy to understand way. The partner dealing with my case, Tahir, kept me up-to-date with my son’s case throughout and I was very happy with the compensation my son received. I would be certain to recommend Longfords to any of my friends and have already referred one of my friends to them.

Why Choose Us?

First class service

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We treat your legal issues as our own